Applications Specialist - Sales - (1 - 5 Years)

Marine Press - Signapore , Singapore


Date Posted    :    21-12-2016

Job Type    :    Full-Time

Role    :    Technical support & sales

Education    :    Bachelor

Description

We are looking for someone who can help our potential and future customers seamlessly adopt bleeding edge technology.

Most importantly we are looking for someone to engage, retain and grow Marine Press’ customer business.

You understand the client’s business as much as you understand our solution and can guarantee its good functionality.

As a member of our operations team in Singapore, the Applications Specialist – Sales will:

 

Be a problem Solver

  • Autonomously support end-users on incidents related to applications and maintain communication through the troubleshooting and resolution.
  • Understand current applications and identify opportunities for improving business processes.

 

Be a Technical Generalist

  • Perform technical analysis on issues, synthesize and respond to users with clear, concise and easy to understand answers.
  • Provide trainings for the key users, providing a global vision of an integrated system.

 

Be a Project Manager

  • Welcome customer complaints as opportunities for improvement, coordinate improvement strategies and oversee solutions to address customer issues as a team.
  • Collaborate with technical resources internally and externally to ensure seamless implementation of solutions.

 

If this resonates with you, then we might be a match.

Desired Candidate Profile

  • Bachelor’s Degree in a related field
  • Experience working in a technological environment
  • Able to travel internationally
  • Ability to work flexible hours given international nature of our operations
  • Superior ability to communicate clearly both verbally and written, in a minimum of two languages (one of which must be English)

 

Preferred:

  • Professional and customer driven  
  • Excellent troubleshooting skills
  • Autonomous

Required Skills
  • Customer Support Sales
Company Profile
Marine Press

Marine Press offers a complete range of navigational solutions to a diverse client base in the marine industry. For the past 20 years, customers globally have chosen Marine Press for the quality service and innovative products we deliver. It has allowed us to become one of the leading navigational data solution providers and most respected name in the industry.


The industry is migrating towards digital products and Marine Press is embracing these changes. We are aggressively developing the next generation of data management tools, geographic information systems and marine navigation related products for our customers.

Marine Press offers a fast paced and entrepreneurial environment and the opportunity to significantly contribute to build and define the future of commercial navigation solutions.